The national report (available in English and Spanish) presents national findings from the Community Access Monitoring Survey. Based on responses of 4,161 uninsured respondents who received care at one of the 23 urban hospitals included in the study, it compares the perceptions and experiences of adults who needed and had ready access to an interpreter with both those of adults who needed and did not have an interpreter readily available and those who did not need an interpreter. The findings show that uninsured respondents with limited English proficiency (LEP) who have access to an interpreter have strikingly better experiences in a wide range of areas, including ability to understand medication instructions, ability to get financial assistance to pay for care, and overall satisfaction with their health care encounter, compared to those who did not have an interpreter.

There are also local reports for each participating community that presents the findings for that specific location. All the CAMS related reports are available for download below.

National report (English)		What a Difference An Interpreter Can Make: Health Care Experiences of Uninsured with Limited English Proficiency
National report (Spanish)		La Diferencia de Contar con un Interprete

Arizona		A Survey of Uninsured Patients at Two Facilities in Somerton and Yuma, Arizona
California		A Survey of Uninsured Patients at Six Health Care Facilities in Fresno, California
		A Survey of Uninsured Patients at Three Community Clinics in Berkeley, California
Florida		A Survey of Uninsured Patients at Four Facilities in Volusia County, Florida
		A Survey of Uninsured Patients at Two Community Clinics in Miami-Dade County, Florida
		A Survey of Uninsured Patients Receiving Care from Five Providers In Tallahassee, Florida
Georgia		A Survey of Uninsured Patients at Four Facilities in Southwest Georgia
Idaho		A Survey of Uninsured Patients at Four Facilities in Nampa and Twin Falls, Idaho
Illinois		A Survey of Uninsured Patients at Mile Square Health Clinic in Chicago, Illinois
		A Survey of Uninsured Patients at Two Clinics in Chicago, Illinois
Kentucky		A Survey of Uninsured Patients at Three Hospitals in Lake Cumberland District, Kentucky
Louisiana		A Survey of Uninsured Patients at Earl K. Long Medical Center in Baton Rouge, Louisiana
		A Survey of Uninsured Patients at the Istrouma School-Based Health Center Baton Rouge, Louisiana
Massachusetts		A Survey of Uninsured Patients at North Adams Regional Hospital
New York		A Survey of Uninsured Patients at North Central Bronx Hospital in The Bronx, New York
Nevada		A Survey of Uninsured Patients at Two Hospitals in Las Vegas, Nevada
North Carolina		A Survey of Uninsured Patients at Wake Medical Center in Raleigh, North Carolina
Ohio		A Survey of Uninsured Patients at Four Hospitals in Cleveland, Ohio
		A Survey of Uninsured Patients at University Hospital in Cincinnati, Ohio
Oregon		A Survey of Uninsured Patients at Two Hospitals in Lincoln County Oregon
Tennessee		A Survey of Uninsured Patients at The Regional Medical Center In Memphis, Tennessee
Texas		A Survey of Uninsured Patients at CHRISTUS Jasper Memorial Hospital in Jasper, Texas
		A Survey of Uninsured Patients at Fannin Family Planning Clinic in Houston, Texas
Virginia		A Survey of Uninsured Patients at Inova Alexandria Hospital in Alexandria, Virginia
West Virginia		A Survey of Uninsured Patients at Four Facilities in West Virginia